Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As the importance of outsourcing of ICT activities increases, it is essential to maintain control of the services being delivered. < > < >Supporting the EXIN BiSL Foundation Exam, this book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL can help. < > < > < >'We are now better equipped to make choices and identify the relationships between assignments in advanc' < >(Ruud van Ravenswaaij, Fortis) < >
