Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition was praised for its rigorous yet logical approach, and this is continued in the second edition, whichnbsp;provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chaptersnbsp;are included on digital resilience and principles of risk management for business continuity. All chaptersnbsp;are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11 and the NYC power outage August 03.
